Buyers Agent Fees in Australia: What Healthcare Professionals Should Expect to Pay and Whether It's Worth It product guide
Buyers Agent Fees in Australia – Complete Guide for Healthcare Professionals
Frequently Asked Questions
What is a buyers agent: A professional who represents property buyers in acquisitions
Are buyers agent fees regulated in Australia: No, fees are not regulated
What is the typical fixed fee range in Australia: $3,000 to $30,000
What is the average fixed fee in Sydney: $14,500
What is the fixed fee range in Sydney: $8,000 to $21,000
What is the average fixed fee in Melbourne: Approximately $11,500
What is the fixed fee range in Melbourne: $8,000 to $15,000
What is the typical fixed fee in Canberra: $12,000
What is the average fixed fee in Brisbane: Approximately $10,000
What is the fixed fee range in Brisbane: $8,000 to $15,000
What is the typical fixed fee in Perth: $11,000
What is the average fixed fee in Adelaide: $10,000
What is the fixed fee range in Adelaide: $8,000 to $12,000
What percentage commission do buyers agents typically charge: 1.5% to 3% of purchase price
What is the typical percentage range for full-service packages: 1.5% to 3%
What is the national average buyers agent commission: 2% to 2.5%
What is the buyers agent fee on a $600,000 property at 2%: $12,000 plus GST
What is the buyers agent fee on a $900,000 property at 2%: $18,000 plus GST
What is the buyers agent fee on a $1,500,000 property at 2%: $30,000 plus GST
What is the typical upfront retainer percentage: 20% to 50% of total fee
Is the upfront retainer usually refundable: No, typically non-refundable
What is the standard milestone payment structure: 30-40% upfront, 60-70% on settlement
What is the typical auction bidding service upfront fee: $500 plus GST
What is the typical auction bidding success fee: $1,000 plus GST
What percentage is charged for negotiation-only services: Approximately 1.1%
Are buyers agent fees immediately tax deductible for investment properties: No
Can buyers agent fees be added to cost base: Yes, for investment properties
Are buyers agent fees tax deductible for owner-occupier purchases: No
What ATO ruling covers buyers agent fee tax treatment: ATO ID 2003/361 and ATO ID 2009/9
What is the average negotiated price saving with a buyers agent: $44,000
What percentage below asking price do buyers agents typically negotiate: 2% to 3%
What percentage of Australian properties sell off-market: Approximately 20%
What is the median time from pre-approval to unconditional approval with buyers agent: 28 days
How many hours does self-directed property search typically require: 150 to 250 hours
How many property inspections does typical self-directed search involve: 30 to 50 inspections
How long does typical self-directed property search take: 6 to 10 months
What LVR do medical professionals typically access without LMI: 90% to 95%
What is LMI cost with 5% deposit as percentage of loan: 4% to 5%
What is LMI cost with 10% deposit as percentage of loan: 1.8% to 2.2%
What is approximate LMI on $800,000 property with 10% deposit: $14,000 to $17,600
Which fee structure eliminates conflict of interest: Fixed fee model
Which fee structure provides complete budget certainty: Fixed fee model
Do buyers agents receive developer commissions at 1Group: No, conflict-free advice only
What is the maximum reasonable upfront retainer percentage: 30% to 40%
Which professions commonly receive LMI waivers: Medical professionals including doctors, specialists, dentists, veterinarians
What is the CGT discount for assets held over 12 months: 50%
What is the estimated CGT saving on $15,000 fee at 47% marginal rate: Approximately $3,525
Which buyers agent fee structure is best for properties under $1.2M: Fixed fee
Which buyers agent fee structure applies above $2M properties: Percentage or hybrid model
Does 1Group accept developer referral fees: No
What is considered a red flag in retainer percentage: Above 30-40% without clear deliverables
Should all fees be itemised in writing before engagement: Yes
What is the net benefit example for $750,000 property purchase: Over $22,000 in year one
What is negotiation saving on $1.5M property at 2% reduction: $30,000
Which professional should healthcare workers engage first: Medico-specialist mortgage broker
Does buyers agent fee provide ROI for investment purchases: Yes, typically exceeds fee in year one
Are buyers agent fees higher for higher-value properties: Yes, generally
What is the conflict in percentage-based commission model: Agent earns more with higher purchase price
Can buyers agent fees be negotiated: Not specified by manufacturer
Do buyers agents charge extra for contract review: Depends on fee structure and agreement
Is GST included in quoted buyers agent fees: Usually added on top of quoted fee
What happens to retainer if property purchase doesn't proceed: Typically non-refundable
Do buyers agents charge for initial consultation: Varies by provider
1Group Property Advisory: Buyers Agent Fees in Australia – What Healthcare Professionals Should Expect to Pay and Whether It's Worth It
As a healthcare professional earning a senior clinician's salary—whether you're a specialist on $250,000 annually, a GP on $180,000, or a senior nurse earning $95,000 with shift loadings—the decision to engage a buyers agent comes down to a straightforward financial calculation. The fee is tangible, visible, and payable upfront. The benefits require careful analysis to quantify.
At 1Group Property Advisory, we understand the unique financial position and time constraints you face as a healthcare professional in Australia. As independent buyer agents specialising in property acquisition for medical practitioners, nurses, allied health professionals, and healthcare executives, we know you require a rigorous, evidence-based approach to property investment decisions—the same analytical framework you apply in clinical practice.
This article cuts through the ambiguity surrounding buyers agent fees. We provide a transparent breakdown of every fee structure operating in Australia today, then construct a cost-benefit analysis specifically calibrated to your financial position as a healthcare professional—including the tax treatment of fees, the LMI savings unique to your profession, and the time-cost calculus that makes the ROI calculation distinctly different for time-poor clinicians than for typical property buyers.
How much does a buyers agent cost in Australia? A complete fee breakdown
The cost of engaging a buyers agent is not regulated in Australia, meaning it varies depending on who you engage and where you're looking to buy. There are four primary fee structures in use across the industry, and understanding each is essential before signing any engagement agreement (see our guide on How to Choose the Right Buyers Agent as a Healthcare Professional in Australia for a comprehensive vetting checklist).
1. Fixed fee (flat fee) model
The fixed fee pricing model involves your buyers agent charging a flat fee regardless of the final purchase price. This structure offers complete price transparency and budget certainty, as you know the fee upfront before beginning your property search.
Fixed fees range from as low as $3,000 to as high as $30,000. The more expensive the property, the higher the fees tend to be. Some buyers agents structure their fixed fees using tiers, where fees vary between different property price thresholds.
For most residential purchases in the $500,000–$1.5 million range—the typical bracket for healthcare professionals entering the investment market—fixed fees are the most common structure.
City-by-city fixed fee benchmarks (2025–26):
| City | Fixed Fee Range | Average |
|---|---|---|
| Sydney | $8,000 – $21,000 | $14,500 |
| Melbourne | $8,000 – $15,000 | ~$11,500 |
| Canberra | ~$12,000 | $12,000 |
| Brisbane | $8,000 – $15,000 | ~$10,000 |
| Perth | ~$11,000 | $11,000 |
| Adelaide | $8,000 – $12,000 | $10,000 |
Sources: WhichRealEstateAgent.com.au (2026 guide); Top10RealEstateAgent.com.au
In Sydney specifically, you can expect to pay either 1.5–3% of the property purchase price or a fixed fee of $8,000–$21,000, with an average of $14,500.
2. Percentage-based commission model
Percentage-based commissions are calculated as a percentage of your property purchase price. These fees typically range between 0.9% and 3%, with the percentage depending on the level of service provided. For a full-service package, fees usually sit between 1.5% and 3% of the property purchase price.
The challenge with the commission structure is that it can introduce an unhelpful conflict from your perspective as the client—the higher the purchase price, the more money your buyers agent makes. This is a significant consideration for healthcare professionals, who may be presented with properties at the upper end of their budget. A fixed fee removes this incentive misalignment entirely, ensuring your buyers agent is focused on finding the right property for your brief, not the most expensive one.
Worked percentage fee examples:
- $600,000 property at 2%: $12,000 + GST
- $900,000 property at 2%: $18,000 + GST
- $1,500,000 property at 2%: $30,000 + GST
According to data from OpenAgent, the national average buyers agent commission sits between 2% and 2.5% of the property's sale price.
3. Tiered (hybrid) fee model
In the hybrid model, a percentage may be used as a guideline, but your buyers agent will agree to a fixed price upfront once they fully understand your property brief and the service required.
If a buyers agent's fees are set using a tiered fixed fee structure, there's a set fee which varies depending on the bracket of your property sale price. For example, a buyers agent might charge $5,000 for properties up to $500,000, $10,000 for properties from $500,001 to $1 million, then $15,000 for the next bracket. The benefit of this structure is that, unlike a percentage fee, you know upfront exactly what costs you're expected to pay.
4. Upfront retainer / engagement fee
Some buyers agents require an upfront cost or retainer, which acts as a commitment fee. This fee is typically deducted from the total fee payable upon purchase and can range from 20% to 50% of the buyers agent fee. It's usually non-refundable.
Milestone payment structures are common in the industry, with an engagement fee of 30–40% on commencement and the balance of 60–70% payable on contract exchange or settlement.
For healthcare professionals, this milestone structure is often preferable—it aligns your agent's financial incentive with the outcome and avoids paying the bulk of the fee before any meaningful work is completed on your behalf.
5. Partial service and auction bidding fees
Not every healthcare professional needs full search-and-acquisition services. For those who have already identified a property but need expert negotiation or auction representation:
An auction bidding service typically charges an upfront fixed fee of $500 + GST to attend and a $1,000 + GST success fee.
Partial services like negotiation or auction bidding usually carry a lower percentage fee, while full-service packages command higher percentages. Some buyers advocates charge between 1.65% and 2.75% for full search and acquisition services and around 1.1% for negotiation and auction bidding services.
The tax treatment of buyers agent fees: what healthcare professionals must know
This is where the ROI calculation diverges significantly depending on whether you're buying an investment property or an owner-occupier home.
Investment property purchases
The ATO has provided guidance via ATO ID 2003/361 (Income Tax, Capital Gain Tax: cost base — consultant's fees), which confirms that buyers agent fees acquired in the process of identifying and selecting a property do form part of the second element of the cost base. ATO ID 2009/9 further confirms that expenses acquired in the process of identifying, selecting, and negotiating a contract to purchase a property are not immediately tax deductible.
In plain terms: you cannot claim buyers agent fees as an immediate tax deduction in the financial year they're incurred for an investment property. Instead, the ATO allows these fees to be added to your property's cost base, which includes all costs associated with purchasing, holding, and selling an asset like an investment property.
By adding buyers agent fees (along with other acquisition-related costs like stamp duty and legal fees) to your property's cost base, you effectively increase your total 'cost' of the asset. When you sell the property, your capital gain will be smaller if the cost base is higher. For you as an investor, this is a major long-term advantage.
The ATO's own guidance on cost base confirms this: there are 10 incidental costs you may have incurred when you acquired the asset, including remuneration for the services of a surveyor, valuer, auctioneer, accountant, broker, agent, consultant, or legal adviser.
What this means for a specialist at the 47% marginal rate (including Medicare levy):
If a buyers agent fee of $15,000 is added to the cost base of your property, and you sell that property after 10 years with a capital gain, your taxable gain is reduced by $15,000. With the 50% CGT discount applied (for assets held longer than 12 months), the effective CGT saving on that $15,000 is approximately $15,000 × 50% × 47% = $3,525. While not an immediate deduction, this is a real and quantifiable tax benefit that compounds with the size of the fee and your marginal rate.
For a deeper treatment of CGT mechanics and depreciation schedules for healthcare professionals, see our guide on Negative Gearing, Depreciation, and Tax Strategy for Healthcare Professionals Buying Investment Property in Australia.
Owner-occupier purchases
For primary residences, you cannot claim buyers agent fees as a tax deduction. Since your primary home is not an income-producing asset, the ATO does not allow deductions related to its purchase.
This doesn't mean the fee is without value for owner-occupiers—the negotiation savings and off-market access still apply—but it does affect the net-cost calculation. Healthcare professionals purchasing their first home should factor this into your decision-making process.
The ROI case: is a buyers agent worth the fee?
This is the question that matters most to you as a healthcare professional. The fee is a known quantity. The benefits require quantification through data-driven research.
Value driver 1: negotiated price savings
Expert negotiation by independent buyer agents delivers average savings of $44,000 compared to going it alone. This figure, reported based on internal client data comparing negotiated purchase prices to clients' original target prices (October–December 2024), is the single largest direct financial return from engaging a buyers agent.
Even at the conservative end, a buyers agent who secures a property at 2–3% below the asking price on a $900,000 purchase saves you $18,000–$27,000—often exceeding the fee itself in a single transaction.
Value driver 2: LMI savings unique to healthcare professionals
This is a value driver that is almost entirely unique to you as a healthcare professional. LMI waivers are often available for specific professions, particularly those considered low-risk by lenders because of higher and more stable incomes. Medical professionals—doctors, specialists, dentists, and veterinarians—are frequently offered no-LMI home loans by banks because of your high earning potential and job stability. Many banks allow these professionals to borrow up to 90–95% LVR without LMI.
Lenders Mortgage Insurance typically protects the lender when you borrow more than 80% of a property's value. For most borrowers, this insurance can cost $10,000 to $30,000 or more depending on the loan amount.
To put this in concrete terms: with a 5% deposit (95% LVR), LMI is 4–5% of the loan amount; with a 10% deposit (90% LVR), LMI is 1.8–2.2% of the loan amount. On an $800,000 property with a 10% deposit, that's approximately $14,000–$17,600 in LMI that you as an eligible healthcare professional avoid entirely.
A skilled buyers agent who understands medico lending—and who works alongside a medico-specialist mortgage broker—can ensure your property purchase strategy is structured to maximise this advantage. For the full lending picture, see our guide on Medico Home Loans Explained: LMI Waivers, High LVR Borrowing, and Exclusive Lending Benefits for Australian Healthcare Professionals.
Value driver 3: off-market access
About 20% of Australian properties are sold off-market, according to data cited by the Australian Financial Review. An independent buyer agent with strong agent relationships provides you with access to this invisible inventory—properties that never appear on Domain or realestate.com.au and that you as a self-directed buyer working around a hospital roster will never encounter.
For healthcare professionals on rotations, rural postings, or FIFO rosters, this access isn't merely a convenience—it's often the only practical pathway to a competitive property (see our guide on Buying Property While on a Healthcare Rotation, Rural Posting, or FIFO Roster).
Value driver 4: time savings—the clinician's hidden cost
This is the value driver most generic property guides undervalue, but it's arguably the most significant for you as a healthcare professional.
Consider a senior registrar earning $200,000 per annum—approximately $96 per hour on a standard 40-hour week, or significantly more when shift penalties and overtime are factored in. A typical self-directed property search involves:
- 6–10 months of active searching
- 30–50 property inspections
- Multiple rounds of due diligence, contract review, and negotiation
- Attendance at auctions (often on weekends already consumed by on-call duties)
Conservatively, this process consumes 150–250 hours of your time. At $96/hour, that's $14,400–$24,000 in foregone professional earning capacity—before accounting for the cognitive load of managing a major financial transaction while delivering patient care.
An independent buyer agent compresses this timeline significantly. Internal customer data shows a median of 28 days from mortgage pre-approval to unconditional approval for buyers agent clients. For you as a healthcare professional, reclaiming those months isn't a soft benefit—it has a measurable dollar value that directly impacts your financial position.
The high-income earner calculus: a worked example
To make this concrete for you, consider the following scenario:
Profile: Senior nurse practitioner in Sydney, earning $130,000 including shift penalties. Purchasing a $750,000 investment property with a 10% deposit.
| Cost/Saving Item | Amount |
|---|---|
| Buyers agent fee (fixed, Sydney) | -$13,500 |
| LMI saving (90% LVR, eligible professional) | +$13,860 |
| Negotiated price saving (conservative 2%) | +$15,000 |
| Cost base reduction (future CGT saving at 47% rate, 50% discount) | +$3,173 |
| Time saved (60 hours @ $62.50/hr effective rate) | +$3,750 |
| Net benefit | +$22,283 |
In this scenario, the buyers agent fee is not merely recovered—it generates a net positive return of over $22,000 in year one, before any capital growth is considered.
For a specialist at the 47% marginal rate purchasing a $1.5 million investment property, the numbers are substantially larger. The negotiation savings alone on a 2% reduction total $30,000, and the CGT cost base benefit at disposition is material.
Fixed fee vs. percentage: which is better for healthcare professionals?
For most healthcare professionals, a fixed fee structure is preferable for the following reasons:
No perverse incentive. The flat-fee model is preferable because there's no incentive for your buyers agent to increase the purchase price to increase their commission. This ensures conflict-free advice aligned with your property brief.
Budget certainty. As a healthcare professional managing complex financial structures—salary packaging, HECS repayments, multiple income streams—you benefit from knowing the exact advisory cost upfront.
Alignment with your investment goals. Your buyers agent's incentive under a fixed fee model is to find the right property quickly, not the most expensive one.
The one scenario where a percentage model may be appropriate is a very high-value purchase (above $2 million), where the complexity and time investment of the search may genuinely justify a higher fee—though even here, a capped percentage or hybrid model is worth negotiating.
Red flags in fee structures to watch for
Not all fee structures are transparent or consumer-aligned. Healthcare professionals—who are high-trust, high-income targets for conflicted property advisers—should be alert to the following:
Developer referral fees: In some cases, a buyers agent will also receive a commission from a developer or builder if the property is a new development or land. This is a major red flag—they're not really acting on your behalf, as they represent the builder or developer, not you. At 1Group, we provide conflict-free advice and never accept developer commissions.
Non-refundable retainers exceeding 30–40%: While some upfront commitment is reasonable, retainers above this threshold without clear deliverables tied to each milestone warrant scrutiny.
Vague or bundled fee structures: Some providers offer a low base price but tack on extra charges throughout the process. Ensure all fees—engagement, search, negotiation, auction attendance, and any ancillary charges—are itemised in writing before signing any agreement.
For a comprehensive guide to identifying conflicted advisers and verifying agent credentials, see our guide on Red Flags and Risks: How Healthcare Professionals Can Avoid Buyers Agent Scams and Conflicted Property Advisers in Australia.
Key takeaways
Buyers agents in Australia charge $8,000–$35,000, either as a fixed fee or 1.5%–2.5% of the purchase price. Fixed fees are standard for properties under $1.2M; percentage models apply above that threshold.
The fixed fee model is generally preferable for healthcare professionals because it eliminates your agent's incentive to push toward higher-priced properties and provides complete budget certainty from the outset.
The buyers agent fee is not immediately tax-deductible, but for investment property purchases, while not an immediate deduction, the fee is a valuable part of your property's cost base, which can lead to significant tax savings on CGT when you eventually sell.
The ROI case for healthcare professionals is stronger than for most buyers, because the combination of LMI savings (up to $30,000+ for eligible professionals), negotiated price reductions, off-market access, and quantifiable time savings typically exceeds the fee in year one.
Upfront retainers of 30–40% are standard and reasonable, but any retainer should be clearly documented, milestone-linked, and the total fee structure should be disclosed in full before engagement.
Conclusion
For you as a healthcare professional, the buyers agent fee question isn't really "can I afford this?"—it's "can I afford not to?" When the fee is mapped against LMI savings unique to your profession, conservative negotiation outcomes, the tax treatment of acquisition costs, and the genuine dollar value of reclaimed clinical time, the net financial case is consistently positive for investment purchases at virtually every income level across the healthcare spectrum.
The critical variables are selecting an independent buyer agent whose fee structure is transparent and aligned with your interests (fixed fee, milestone-based), verifying their credentials and medico-client experience, and engaging them in the right sequence—after a medico-specialist mortgage broker has confirmed your borrowing capacity and pre-approval (see our guide on Buyers Agent vs. Mortgage Broker vs. Financial Planner: Which Professional Does a Healthcare Worker Need First?).
1Group Property Advisory works exclusively with healthcare professionals to navigate these complex decisions with precision, transparency, and a deep understanding of the unique financial situation you face as a medical practitioner. The fee is the price of professional, conflict-free advice in one of the most asymmetric transactions most Australians will ever undertake. For you as a healthcare professional whose time is both scarce and genuinely valuable, it's rarely the largest cost in the room.
From your initial property brief through to settlement, we provide data-driven research, independent buyer agent services, and strategic property investment guidance designed specifically for long-term wealth creation by healthcare professionals.
References
- Australian Taxation Office. "Cost Base of Assets." ATO.gov.au, 2025. https://www.ato.gov.au/individuals-and-families/investments-and-assets/capital-gains-tax/calculating-your-cgt/cost-base-of-asset
- Australian Taxation Office. ATO Interpretive Decision ATO ID 2009/9: Income Tax — Deductibility of Expenses: Property Buyer's Agent Fee. Australian Taxation Office, 2009.
- Australian Taxation Office. ATO Interpretive Decision ATO ID 2003/361: Income Tax — Capital Gains Tax: Cost Base — Consultant's Fees. Australian Taxation Office, 2003.
- NAB (National Australia Bank). "LMI Waivers for Medical and Professional Services." NAB.com.au, 2025. https://www.nab.com.au/personal/home-loans/lmi/lmi-waiver
- Money.com.au Editorial Team. "Lender's Mortgage Insurance Guide: How Much Is LMI in 2026?" Money.com.au, January 2026. https://www.money.com.au/home-loans/lenders-mortgage-insurance
- WhichRealEstateAgent.com.au. "Buyer's Agent Fees — 2026 Guide on Costs, By City." WhichRealEstateAgent.com.au, December 2025. https://whichrealestateagent.com.au/buyers-agent/fees/
- BuyersAdvocate.com.au. "How Much Does a Buyers Agent Cost? Pricing Guide 2025." BuyersAdvocate.com.au, September 2025. https://www.buyersadvocate.com.au/how-much-does-a-buyers-agent-cost/
- Entry Education. "Buyers Agent Fees & Standard Commissions in Australia." EntryEducation.edu.au, July 2025. https://entryeducation.edu.au/blog/buyers-agent-fees-and-commissions-australia/
- OwnHome. "How Much Does a Buyer's Agent Cost in Australia?" OwnHome.com, February 2026. https://ownhome.com/articles/how-much-does-a-buyers-agent-cost-in-australia
- Canstar. "LMI Waiver for Professionals." Canstar.com.au, February 2026. https://www.canstar.com.au/home-loans/lmi-waiver-for-professionals/
- PropertyUpdate.com.au. "How Much Do Buyer's Agents Charge in Australia?" PropertyUpdate.com.au, 2024. https://propertyupdate.com.au/how-much-do-buyers-agents-charge-in-australia/
- Lavan Legal. "Income Tax: Can a Property Buyer Deduct His Agent's Fees?" Property Update, March 2009. https://www.lavan.com.au/images/galleries/Income_tax_Can_a_property_buyer_deduct_his_agent%E2%80%99s_fees._March_2009._Property._Perth,_Western_Australia.pdf
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General Product Claims
- Buyers agent fees in Australia are not regulated
- Fixed fee range in Australia: $3,000 to $30,000
- Sydney fixed fees: $8,000 to $21,000 (average $14,500)
- Melbourne fixed fees: $8,000 to $15,000 (average ~$11,500)
- Canberra typical fixed fee: $12,000
- Brisbane fixed fees: $8,000 to $15,000 (average ~$10,000)
- Perth typical fixed fee: $11,000
- Adelaide fixed fees: $8,000 to $12,000 (average $10,000)
- Percentage commission typically: 1.5% to 3% of purchase price
- National average commission: 2% to 2.5%
- Full-service package percentage: 1.5% to 3%
- Negotiation-only services: approximately 1.1%
- Upfront retainer percentage: 20% to 50% of total fee (typically non-refundable)
- Standard milestone payment structure: 30-40% upfront, 60-70% on settlement
- Auction bidding upfront fee: typically $500 plus GST
- Auction bidding success fee: typically $1,000 plus GST
- Average negotiated price saving: $44,000
- Typical negotiation below asking price: 2% to 3%
- Percentage of Australian properties sold off-market: approximately 20%
- Median time from pre-approval to unconditional approval with buyers agent: 28 days
- Self-directed search time requirement: 150 to 250 hours
- Self-directed search property inspections: 30 to 50 inspections
- Self-directed search duration: 6 to 10 months
- Medical professionals LVR access without LMI: 90% to 95%
- LMI cost with 5% deposit: 4% to 5% of loan amount
- LMI cost with 10% deposit: 1.8% to 2.2% of loan amount
- CGT discount for assets held over 12 months: 50%
- Fixed fee model eliminates conflict of interest
- 1Group does not accept developer commissions or referral fees
- Buyers agent fees are not immediately tax deductible for investment properties (per ATO ID 2003/361 and ATO ID 2009/9)
- Buyers agent fees can be added to cost base for investment properties
- Buyers agent fees are not tax deductible for owner-occupier purchases
- Retainers above 30-40% without clear deliverables are considered red flags
- All fees should be itemized in writing before engagement